We offer international shipping to over 92+ countries around the world!
You can email us anytime at firstname.lastname@example.org.
Our customer service department is staffed from 10 AM–7 PM ET daily. We reply to all customer service requests within 24 hours.
You will receive a receipt sent to your email. When your order ships, a delivery date is determined and we will send you a tracking number.
Once your order ships, you will receive an email that includes a tracking number for the shipment. Use the given tracking number in the Track Your Order page.
Once an order has been completed, we can only deliver the item to the shipping address that was originally provided.
Your order will be packaged, dispatched and shipped to you within 3 working days.
Shipping time will vary based on your country (on average 10-18 days), refer to our Shipping Information page for estimated times of arrival.
Please email our customer relations team at email@example.com with the subject line "Missing Order." We will work with the shipping provider to locate your package. If we are unable to locate the package, we will open a claim to investigate the matter. Please allow 3-7 days for a claim to be completed. We will contact you as soon as we have an update on the status of your package.